All our officers are highly trained in the legal requirements for retail security. They also understand electronic security devices (such as Sensormatic tags) and how to utilise such systems to prevent theft or apprehend shoplifters. We offer a wide range of retail security services including door supervisors, uniformed shop-floor security officers (to deter and apprehend shoplifters), plain clothed store detectives, secret shoppers (to test customer service levels and staff honesty) as well as stockroom and head office security. All our staff are trained in incident management such as bomb threats, fire alarms and raids as well as with customer services issues such as abusive or potentially violent customers.
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